When we guarantee satisfaction, we guarantee it when you receive it and we can not still be responsible for it 3 months later.
01/24/2015: In response to a customer who wrote yesterday. His roasted bag was sent October 22, 2014. He wrote yesterday (01/24/2015) saying the coffee tasted “really acidic”. Hmm… too many unknowns to replenish that 5 pound bag at our expense after 3(!) months. How did it taste for the first month(s)? okay-nuff said.